PRIVACY POLICY
Effective Date: [13/12/2025]
Website: https://connectmentora.com/
Company: Mentora
Information We Collect
- Personal Information
Name
Email address
Phone number
Location/city
Information provided through forms or communication
- Service-Related Data
Documents or files uploaded
Notes from mentoring interactions
Communication records
- Technical and Analytics Data
Device and browser information
IP address
Usage patterns
Cookies and analytics data
- Payment Data
Payment details handled by third-party gateways
Card details are not stored by Mentora
How We Collect Information
- Website forms
- User account creation
- Cookies and analytics tools
- Third-party integrations (Google Analytics, email tools, chatbots, payment gateways)
Why We Use Your Information
- To provide and improve mentoring and mental health services
- To enhance website performance and user experience
- To send newsletters or marketing communication (opt-out available)
- To offer customer support
- For analytics and performance tracking
- For payment processing and transaction management
Legal Basis for Processing (GDPR)
- Consent
- Contractual necessity
- Legitimate interests
- Compliance with legal obligations
Cookies
We use cookies for:
- Login sessions
- Website performance
- Analytics
- Behavior tracking
- Users may disable cookies via browser settings.
Data Storage & Security
- Data stored on secure cloud servers
- SSL encryption for data transmission
- Access restricted to authorized admins and developers
- Regular security checks and updates
Sharing of Information
- We do not sell or trade personal data.
- Data may be shared with:
- Mentors or support staff
- Third-party service providers (analytics, hosting, email, payment processors)
- Legal authorities when required
International Data Transfer
- User data may be processed or stored outside their country.
- All transfers follow GDPR-compliant security standards.
User Rights
Users may request:
- Access to their data
- Correction of information
- Deletion of data
- Restriction of processing
- Data portability
- Opt-out from marketing communication
- Requests can be sent to mentoraaaa@gmail.com
Children’s Privacy
- Mentora advises parental consent for users under 18.
- Parents may request deletion of their child’s data.
Data Retention
- Data retained only as long as necessary for service delivery, legal compliance, or security.
- Unneeded data is securely deleted.
External Links
We are not responsible for the privacy practices of external websites linked on our platform.
Updates to Policy
- This policy may be updated periodically.
- Continued use of the website indicates acceptance of any updates.
Contact Information
Email: mentoraaaa@gmail.com
Website: https://connectmentora.com/
COOKIES POLICY
Effective Date: [13/12/25]
Website: https://connectmentora.com/
Types of Cookies We Use
- Essential Cookies
Required for login, security, navigation
Cannot be disabled
- Analytics Cookies
Used to understand user behavior
Includes Google Analytics and similar tools
- Functionality Cookies
Store preferences
Maintain session continuity
- Third-Party Cookies
Used by integrated services such as:
Analytics tools
Email marketing platforms
Chatbots
Payment processors
- Why We Use Cookies
To improve website functionality
For secure login and navigation
To personalize user experience
To analyze user behavior
- Managing Cookies
Users may disable or manage cookies via browser settings.
Disabling certain cookies may affect website functionality.
- Updates to Cookies Policy
Changes will be posted on this page as needed.
- Contact Information
Email: mentoraaaa@gmail.com
DISCLAIMER (MENTAL HEALTH & MENTORING SERVICES)
Effective Date: [13/12/25]
1. General Information Disclaimer
Mentora provides mentoring, guidance, and mental wellness support. The information on this website and provided through services is not a substitute for medical or psychiatric treatment.
2. Not an Emergency Service
Mentora does not handle:
Medical emergencies
Psychiatric emergencies
Suicidal ideation requiring immediate assistance
Crisis counseling
For urgent help in India:
Suicide Prevention Helpline (Aasra): +91 9820466726
3. Accuracy of Information
We aim to provide accurate and helpful content, but do not guarantee completeness or accuracy.
Users should consult qualified professionals for health-related decisions.
4. No Liability
Mentora is not liable for:
Decisions made based on content
Misinterpretation of guidance
Consequences of actions taken after sessions
Users accept full responsibility for their decisions.
5. User Responsibility
Users acknowledge that:
Mentoring is not clinical treatment
They will seek professional help if required
They will not rely solely on Mentora for diagnosis or treatment
6. Parents & Guardians
Parent/guardian consent is advised for users under 18.
Mentora sessions should supplement, not replace, professional therapy where needed.
7. Third-Party Links
We are not responsible for the content or privacy practices of external websites linked through Mentora.
8. Limitation of Liability
Mentora disclaims all liability for any direct or indirect damages arising from:
Website use
Services provided
Interactions with mentors or staff
9. Updates to Disclaimer
This Disclaimer may be updated periodically.
Continued use of the website indicates acceptance of updates.
10. Contact Information
Email: mentoraaaa@gmail.com
Website: https://connectmentora.com /